Terms and Conditions

Last Updated: February 27, 2025

Welcome to Mile Relocation! These Terms and Conditions (“Terms”) govern your use of our website (milerelocation.com) and services as an interstate moving broker. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you should not use our services.

1. Definitions

• “Company” refers to Mile Relocation.
• “User” refers to anyone who accesses or uses our website or services.
• “Carrier” refers to the third-party moving companies with whom we arrange moving services.
• “Services” refer to the interstate moving brokerage services provided by Mile Relocation.

2. Nature of Our Services

Mile Relocation is a moving broker and does not perform moving services directly. We coordinate with third-party licensed and insured carriers to facilitate your move. The actual transportation of goods is performed by these carriers, who are responsible for any damages, delays, or other liabilities related to the transportation of your belongings.

3. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information about your move.
• Ensure that your items are properly packed and ready for pickup.
• Read and understand the carrier’s terms and conditions, which govern the actual transportation of your goods.

4. Estimates and Pricing

• All quotes provided by Mile Relocation are estimates based on the information provided by the user. Final pricing may vary based on actual inventory, access conditions, and additional services required.
• Any changes to your inventory, pickup/delivery conditions, or additional services may result in price adjustments.

5. Cancellations and Refunds

• Cancellation requests must be submitted in writing.
• Refunds, if applicable, will be processed according to our cancellation policy.
• Deposits may be non-refundable, depending on the timing and nature of the cancellation.

6. Liability Disclaimer

• Mile Relocation is not responsible for any damages, delays, or losses incurred during the move. The carrier performing the move is solely responsible for such matters.
• Claims for loss or damage must be filed directly with the assigned carrier.

7. Dispute Resolution

• Any disputes arising from our services will be resolved through arbitration in accordance with applicable laws.
• Users agree to waive their right to participate in class-action lawsuits related to our services.

8. Intellectual Property

All content on milerelocation.com, including text, graphics, and logos, is the property of Mile Relocation and protected under copyright and trademark laws.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated Terms.

10. Contact Information

For any questions or concerns regarding these Terms, please contact us at: Mile Relocation
Email: [email protected]
Phone: (888) 927-8125
Address: 701 North Andrews Ave, Fort Lauderdale, FL, 33311

11. SMS Terms of Service

By opting into our SMS notifications, you agree to receive text messages related to our services. Below are the terms governing our SMS services:

• Types of Messages:
  You may receive the following types of SMS messages:
  • Booking confirmations
  • Moving appointment reminders
  • Status updates regarding your move
  • Promotional offers and special discounts
• Message Frequency:
  The number of messages may vary based on your interactions with us and ongoing marketing campaigns.
• Message & Data Rates:
  Standard message and data rates may apply. Please check with your mobile carrier for details on applicable charges.
• Opt-Out Instructions:
  You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. You will receive a confirmation of your opt-out request, and no further messages will be sent.
• Help & Support:
  If you need assistance or additional information, reply HELP to any message, or visit our website at https://milerelocation.com.
• Privacy Policy:
  For details on how we handle your personal data, please review our Privacy Policy at https://milerelocation.com/privacy-policy/.

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.